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Privacy Policy

Welcome to NursePro App (“the App”), operated by Neovitar Media INC (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App. By accessing or using the App, you agree to the collection and use of information in accordance with this Privacy Policy. 
1. Types of Data Collected
1.1 Personal Information:
When you register for the app or subscribe to our services, we may collect personal information such as:

  • Name: To identify you and address you appropriately.

  • Email Address: To communicate with you, send notifications, updates, and promotional content.

  • Professional Details: Information such as your nursing school or hospital affiliation to provide a tailored experience and relevant content.

1.2 Usage Data:
We collect data on how you interact with the app, including:

  • Features Accessed: Which features you use and how frequently.

  • Time Spent: Duration of your usage sessions.

  • Interaction Patterns: How you navigate through the app and engage with its features. This data helps us understand user behavior and improve the app’s functionality.

1.3 Device Information:
We gather information about the device you use to access the app, including:

  • Device Type: The type of device (e.g., smartphone, tablet).

  • Operating System: The OS version (e.g., iOS, Android).

  • Unique Device Identifiers: Such as device ID or advertising ID.

Mobile Network Information: Details about your mobile network provider and connection type.

1.4 Location Data:
With your explicit consent, we may collect location data to:

  • Provide Location-Specific Features: Tailor content and services based on your location.

  • Enhance User Experience: Offer relevant recommendations and services.

You can control location data collection through your device’s settings and revoke consent at any time.

2. How the Data Will Be Used or Processed

2.1 Personalization:
We use the collected data to:

  • Personalize Your Experience: Tailor content, recommendations, and app features based on your preferences and behavior.

  • Improve Relevance: Provide you with content and services that match your professional needs.

2.2 Service Improvement:
Usage data helps us:

  • Understand App Usage: Analyze how you use the app to identify areas for improvement.

  • Develop New Features: Create and enhance features based on user feedback and behavior.

2.3 Communication:
We may use your personal information to:

  • Send Important Notifications: Inform you about updates, changes, or issues related to the app.

  • Provide Promotional Content: Share offers, newsletters, and other marketing materials. You can opt out of promotional communications at any time through the app or by following unsubscribe instructions.

2.4 Compliance and Legal Obligations:
We process your data to:

  • Comply with Legal Requirements: Adhere to applicable laws and regulations.

  • Respond to Legal Requests: Provide information as required by law enforcement or other legal authorities.

  • Protect Rights and Safety: Ensure the safety of users, the app, and our company.

3. Third-Party Services or Integrations

3.1 Analytics Providers:
We may use third-party analytics services, such as:

  • Google Analytics: To track and analyze app usage, performance, and user engagement. These services may collect usage data and device information.

3.2 Payment Processors:
If applicable, we use third-party payment processors to handle transactions, such as:

  • Stripe or App Store: To process payment information securely. These processors have their own privacy policies governing how they handle your financial data.

3.3 Advertising Partners:
If the app includes advertisements, third-party advertising partners may:

  • Collect Data for Targeted Ads: Use cookies or similar technologies to serve ads based on your behavior and preferences.

  • Personalize Ad Experience: Deliver ads relevant to your interests.

4. Data Retention Policy

4.1 Retention Duration:

  • Personal Data: Retained only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.

  • Usage Data: May be retained for a shorter period unless needed for app improvement or legal compliance.

4.2 Deletion of Data:

  • User Requests: You may request the deletion of your personal data at any time by contacting customer support.

  • Retention for Legal Requirements: Some data may be retained to comply with legal obligations or for legitimate business purposes, even after a deletion request.

5. Security Measures in Place to Protect Data

5.1 Encryption:

  • Data in Transit: We use industry-standard encryption protocols (e.g., SSL/TLS) to protect data transmitted between your device and our servers.

  • Data at Rest: Stored data is encrypted to safeguard against unauthorized access.

5.2 Access Controls:

  • Restricted Access: Only authorized personnel have access to your personal data. We employ strong authentication methods to prevent unauthorized access.

  • Role-Based Access: Access is granted based on job responsibilities and the principle of least privilege.

5.3 Regular Audits:

  • Security Reviews: We conduct regular audits of our data protection practices and security measures to ensure compliance and address potential vulnerabilities.

  • Continuous Improvement: We update our security measures based on new threats and industry best practices.

6. User-Generated Content

6.1 User Submissions:
When you submit, post, upload, or otherwise distribute content (e.g., reviews, feedback, messages), you grant Neovitar Media INC and our affiliates a:

  • Non-Exclusive License: To use, reproduce, modify, and distribute your content in any media.

  • Perpetual and Irrevocable Right: To exercise any copyright, trademark, or other rights you hold in the content.

6.2 Marketing Materials:

  • Profile Use: Your name and profile picture may be used in marketing materials to advertise products and services based on your interactions with the app.

  • Promotional Content: This may include advertisements and social media posts.

6.3 Content Ownership:

  • Your Responsibility: You represent that you own or have the right to grant licenses for the content you submit and that it does not violate any third-party rights.

  • No Obligation: We are not obligated to host, display, or distribute any user-generated content and may remove or modify it at our discretion.

7. Contact Information for Privacy-Related Inquiries

7.1 Privacy Inquiries:
For questions, concerns, or requests regarding your data or this Privacy Policy, please contact us at:

7.2 Response Time:
We aim to respond to all privacy-related inquiries within 30 days of receipt.

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